Privacy Policy

Last updated: August 5, 2026

Yi Acupuncture & Chinese Medicine ("we", "us", "our") operates the websites yiacupuncture.com and yicancer.com. This policy explains what information we collect through those websites, including through the chat assistant and the text message service, and what we do with it.
 

This policy covers information collected through our websites. It does not cover medical records or other protected health information created in the course of treatment. That information is handled under our Notice of Privacy Practices and applicable law.
 

Information we collect

Information you give us. If you use the chat assistant and ask us to contact you, we collect the name and mobile phone number you enter, and the messages you send in the chat.
 

Information collected automatically. Standard website and analytics data such as pages viewed, browser type, and approximate location derived from your IP address.

Information you send us directly by email, by phone, or through a contact form.
 

How we use it

To answer your questions through the chat assistant.

To contact you by text message about your enquiry, and to alert our clinic staff that you have asked to be contacted.
 

To operate, secure, and improve our websites.

To meet our legal and regulatory obligations.
 

Text messages

If you provide your mobile number in the chat assistant, you consent to receive text messages from Yi Acupuncture & Chinese Medicine about your enquiry. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help.
 

Sharing your information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. We do not sell your personal information.
 

We use service providers to run these services. They may process your information only on our instructions and only to provide the service to us. They are:

Twilio, which delivers our text messages.

OpenAI, which powers the chat assistant.

Our website hosting and analytics providers.
 

We may also disclose information where we are required to by law, or to protect our rights or the safety of others.
 

Cookies

Our websites use cookies and similar technologies to keep the site working and to understand how it is used. You can control cookies through your browser settings.
 

How long we keep it

We keep chat and contact information for as long as needed to answer your enquiry and to meet our record-keeping obligations, then delete it.
 

Your choices

You can stop text messages at any time by replying STOP. To ask what information we hold about you, or to ask us to delete it, contact us using the details below.
 

Children

Our websites are not directed at children under 13 and we do not knowingly collect their information.
 

Changes

We will post any changes to this policy on this page and update the date at the top.
 

Contact us

Yi Acupuncture & Chinese Medicine
6053 Hudson Road, STE 355
Woodbury, MN 55125
info@yiacupuncture.com
612-512-9051